Privacy and confidentiality

Clinical e-Audits are educational and quality improvement activities to enable review of current practice, peer comparison and self reflection to identify improvements in practice. Participants receive individual and aggregate results of all participants for two rounds of data collection and an expert commentary on aggregate results.

What will happen to your personal details?

Your personal details are:
  • recorded for NPS MedicineWise evaluation
  • provided to RACGP and / or ACRRM for point allocation, if appropriate
  • provided to Department of Human Services for QPI PIP, if appropriate
  • available from NPS MedicineWise by request in writing.

What will happen to your patient data?

  • Your individual results are kept confidential and are provided to you only.
  • Your data are aggregated with those of other participants, and the de-identified aggregate results (which do not identify any patient or doctor):
    - are provided to all participants
    - may be used in NPS MedicineWise evaluations and reports.

At the close of the activity’s availability, all potentially identifying data will be removed from NPS MedicineWise records.

What will happen to your patients’ names?

NPS MedicineWise has provided you with the ability to enter patient names to make it easy for you to return to complete data collection for an individual and to review the data entered and reflect on prior management of each patient at a later stage.

To ensure the highest level of security, patient names are encrypted with a key that is generated from your password before they are stored in the NPS MedicineWise database. The types of encryption used means that NPS MedicineWise is unable to access or decrypt this data, resulting in NPS MedicineWise not being able to identify your patients' names. You can change your login password at any time and still retain this information.

This level of security relies on the security of your password.

It is a condition of use of the Clinical e-Audit that you do not disclose your password to anyone, including NPS MedicineWise.

Lost passwords

If you lose your password it can be re-set. However, this may result in patient names previously entered being unable to be decrypted and retrieved.

To reduce the impact of this data loss, NPS MedicineWise has put in place 2 systems that could assist with data retrieval whilst still protecting the privacy of your patients' names:

  • the first two letters of the patient’s family name are extracted before encryption and stored separately by NPS MedicineWise. Although NPS MedicineWise can read this data, it is insufficient for NPS MedicineWise to identify your patients; and
  • your browser will save a 'cookie' on the computer from which you previously logged in, which stores the patient identification number and the patient name. NPS MedicineWise is unable to access this cookie or read the data associated with it.

When you login for the first time with a reset password, all patient names previously entered will have a question mark in front of them, indicating that they have been ‘lost’. Some patient’s names may have been recovered correctly, because the letters of the family name match the data stored in the cookie, however if there is no match the patient name will be ‘?yyyymmdd xx’ with yyyymmdd being the date of creation, and xx being the first two letters of the family name.

The cookie containing patient identification numbers and names is stored on the computer from which this data was previously entered. NPS MedicineWise recommends that you login from that computer to have the best chance of recovering as many patient names as possible.

See for the NPS MedicineWise Privacy policy.

If you have any enquiries or complaints about NPS’ handling of personal information, please contact the Privacy Officer:

Telephone: 02 8217 8798
Facsimile: 02 9211 7578

Mail: The Privacy Officer
NPS MedicineWise
PO Box 1147
Strawberry Hills
NSW 2012